Support via Zoom with step-by-step guidance and remote control on MetaTrader, Excel and RiskGuard
1 hr1 h
25 euros
€25
Online
Service Description
Service Description
Do you need assistance with MetaTrader, Excel or RiskGuard?
With this service you can book a private session via Zoom during which I will guide you step by step to:
Install and configure MetaTrader 4 or 5
Install and configure Excel 365
Connect Excel files for data management
Install, configure and make the most of RiskGuard
Solve technical problems or operational doubts
Optimize the workflow between these tools
During the session you can share your screen and, if necessary, authorize me to remotely control your PC to intervene directly and speed up each operation.
The support is designed for:
Those who want to start from scratch
Those who have already installed but are having difficulty
Those who want a correct and customized configuration
Those who have problems to solve in a practical way
Support language:
Italian language: complete communication via voice or chat
Other languages: communication via Zoom chat (I will use an automatic translator to ensure clarity)
Useful information:
The session takes place via Zoom (the link will be sent to you after booking)
Duration: 60-minute sessions
No installation on your part: all you need is Zoom installed and an internet connection
It doesn't matter what your starting level is: whether you are a beginner or an expert, we will solve everything together, live.
Cancellation Policy
Once you have booked and completed the payment for the online assistance service, the booking is non-refundable.
However, we understand that unforeseen circumstances may arise: you can reschedule your appointment by contacting us by email at least one hour before the scheduled time.
If you are more than 15 minutes late, the appointment will be considered cancelled and it will not be possible to recover it or obtain a refund.
For any needs or changes, we invite you to write to us promptly.